Terms of Business

Steeples Financial Consulting Ltd 

These Terms of Business set out the general terms under which our firm will provide business services to you and the respective duties and responsibilities of both the firm and you in relation to such services. Please ensure that you read these terms thoroughly and if you have any queries, we will be happy to clarify them. If any material changes are made to these terms, we will notify you

Authorisation with the Central Bank of Ireland 

Steeples Financial Consulting is regulated by the Central Bank of Ireland (authorisation reference C438478) as an insurance intermediary registered under the European Union (Insurance Distribution) Regulations 2018; as an Investment Intermediary authorised under the Investment Intermediaries Act, 1995 Copies of our regulatory authorisations are available on request. The Central Bank of Ireland holds registers of regulated firms. You may contact the Central Bank of Ireland on 1890 777 777 or alternatively visit their website at www.centralbank.je to verify our credentials

Codes of Conduct 

Steeples Financial Consulting is subject to the Consumer Protection Code, Minimum Competency Code and Fitness & Probity Standards which offer protection to consumers. These Codes can be found on the Central Banks website www.centralbank.ie 

Our Services 

Our principal business is Financial Services providing Life/Pensions & Investment products. This involves assessing your current financial circumstances and understanding your personal and financial objectives

Following the completion of the Factfind process, you may require specific financial products to meet your financial circumstances. If you do require financial products, we will provide advice and arrange transactions on behalf of clients in relation to life assurance products, pensions and investments. A full list of insurers, product producers with which we deal is available on request

We will provide assistance to you for any queries you may have in relation to the policies or in the event of a claim during the life of the policies and we will explain to you the various restrictions, conditions and exclusions attached to your policy. However, it is your responsibility to read the policy documents, key information Documents, literature and brochures to ensure that you understand the nature of the policy cover; particularly in relation to Investment, income protection and serious illness policies

Specifically, on the subject of income protection policies it is our policy to explain to you a) the meaning of disability as defined in the policy; b) the benefits available under the policy; c) the general exclusions that apply to the policy; and d) the reductions applied to the benefit where there are disability payments from other sources

For a serious illness policy, we will explain clearly to you the restrictions, conditions and general exclusions that attach to that policy.

Life & Pensions/Deposits & Life Wrapped Investments 

We provide Life, Pensions & Life Wrapped Investments on a fair and personal analysis basis i.e. providing services on the basis of a sufficiently large number of contracts and product producers available in the market to enable us to make a recommendation, in accordance with professional criteria, regarding which contract would be adequate to meet your needs

A list of Insurers/ product providers with whom we hold a letter of appointments is available upon request

Sustainability Factors Investment/IBIPS/Pension Advice 

When providing advice, Steeples Financial Consulting considers the adverse impact of investment decisions on sustainability. As part of our research and assessment of products, We will examine the Product Providers literature to compare financial products and to make informed investment decisions about economic, social & governance (ESG) products. Steeples Financial Consulting will at all times act in the clients best interests and keep clients informed accordingly. The consideration of sustainability risks can impact on the returns of financial products

Product Suitability 

The suitability of all financial products depends on many factors and we will consider all relevant information before recommending any product to you. In order for us to fully assess your financial needs it is important that you provide all relevant information to us. If you do not do so the advice we provide may not be as suitable had the full information been provided. Before purchasing any product, you will be advised of the products suitability and given a statement of reasons why, in our opinion, the product is suitable for your needs. All advice given will be based on our understanding of current law and Revenue practice. It may be that subsequent changes might affect the recommendations that have been made and these may need to be reviewed as a result. You may wish to contact us for a further financial review in that event

Apart from any Revenue or legal changes, we recommend that you review your financial needs regularly.

Disclosure of Information 

Please note it is essential to make full disclosure of relevant facts, including

Your medical details or history; and Any previous insurance claims made by you for the type of insurance sought. Failure to disclose all information may result in; Your policy being cancelled Claims not being paid Difficulty in trying to purchase insurance elsewhere A breach of the terms and conditions attaching to any loan secured on property

If you are ever in doubt about whether or not something needs to be disclosed, the safest course of action is to disclose it.

Product Provider Security 

We seek insurance, Pension and investment contracts for you from Institutions with which we hold a written appointment and from which we consider offer an appropriate product to meet the needs identified. We cannot and do not guarantee the solvency or continuing solvency of any Institution used and you should note that the financial position of an Institution can change at any stage

Remuneration Policy 

We may charge you a fee for services provided instead of, or in conjunction with, commission and other payments from financial institutions to which we transmit orders on your behalf

Our fees are the following

  • Principal/Director €250 Associates €100 Support Staff €100

Where we propose to charge you a fee, this will be agreed with you in writing in advance. If you have been referred to us by an entity authorised to provide financial services in the State, we may pay a fee to that entity for that referral. With your consent, we may refer you to other entities regulated to provide financial services in the State. We may receive remuneration in return for such referrals

We may receive commission and other remuneration from financial institutions with which we hold an appointment from. Commissions payable to us in relation to arranging certain life assurance, pension policies and PRSAs are disclosed in a Disclosure Notice provided to you at the point of sale and/or at the cooling off stage

When assessing products, we will consider the different approach taken by product providers in terms of them integrating sustainability risks into their product offering. This will form part of our analysis for choosing a product provider.

If we have arranged for your fee to be offset by commissions derived from a product which you subsequently cancel or cease to pay, and in consequence we are obliged to refund commissions paid to us, we reserve the right to charge you a fee to reimburse us for the amount of commission refunded

You or we may terminate our authority to act on your behalf with immediate effect at any time, but the termination must be communicated in writing (to us at our usual business address) and cannot be backdated. The termination will be without prejudice to the completion of any transactions already initiated and you remain responsible for the payment of any fees and expenses incurred up to the date of termination, or to the date of completion of any transactions in progress, whichever is the later

A summary of the details of all arrangements for any fee, commission, other reward or remuneration paid or provided to Steeples Financial Consulting which we have agreed with our product producers is available on our website (by clicking on Charges).